Privacy &
Refund Policy

Who we are

TeenWebDev is a live, project-based learning program where teenagers build real websites using AI tools. This page explains what information we collect when you book a workshop, how we use it, and our refund policy.

If you have any questions about this policy, contact us at john@teenwebdev.com.

Information we collect

When you reserve a spot for a workshop, we collect:

• Your name and email address (the parent or guardian booking the session)
• Your child's name and age (the student attending the workshop)
• Payment confirmation details via our payment processor, Paystack — we do not see or store your card details

If you sign up for our "notify me" list without booking, we collect only your name and email address.

How we use your information

We use the information you provide to:

• Confirm your booking and send you session details (date, time, Zoom link)
• Communicate with you about the workshop, including reminders and any schedule changes
• Notify you about future sessions, if you've opted in
• Improve our program based on attendance and feedback

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Where your information is stored

Booking details are stored in a private Google Sheet accessible only to TeenWebDev staff. Payment processing is handled entirely by Paystack, and confirmation emails are sent via Resend. Both providers maintain their own privacy and security standards.

Your rights (GDPR)

If you are located in the European Union or European Economic Area, you have the right to:

• Request a copy of the personal data we hold about you and your child
• Request correction of inaccurate data
• Request deletion of your data, where it is no longer needed for the purpose it was collected
• Withdraw consent for future communications at any time

To exercise any of these rights, email john@teenwebdev.com and we'll respond within 30 days.

Cookies

This site uses Vercel Analytics, which is privacy-friendly and does not use cookies or track individuals across sites. Embedded videos (via Vimeo) may set their own cookies when played — these are controlled by Vimeo's own privacy policy.

Refund policy

We want every family to feel confident booking a workshop. Here's how refunds work:

• More than 48 hours before the session: full refund, no questions asked. Email john@teenwebdev.com with your booking details.
• Within 48 hours of the session: we're unable to offer a refund, since spots are limited and a late cancellation can't be filled. We're happy to transfer your spot to a future session instead — just let us know.
• If the workshop is cancelled by us (e.g. due to low enrollment or technical issues), you'll receive a full refund or the option to move to the next available session.
• Technical issues during the session: if your child is unable to fully participate due to a problem on our end, contact us afterward and we'll work with you on a resolution — whether that's a refund or a free spot in a future session.

Changes to this policy

We may update this policy from time to time as the program grows. Significant changes will be reflected here with an updated date at the top of this page.